Privacy Policy

1. Who We Are

This Privacy Policy applies to Precision Santa Rosa Concrete, located at 404 Brown St, Santa Rosa, CA 95404. Our website is concretecompanysantarosa.com. If you have any questions about this policy, contact us at sales@concretecompanysantarosa.com.

2. Information We Collect

We collect information in two ways: directly from you when you submit a contact form or call us, and automatically when you visit our website.

Information You Provide

• Your name
• Your phone number or email address
• Details about your project or property that you choose to share in a contact form or message

Information Collected Automatically

• Browser type, device type, and operating system (through standard web server logs and analytics tools)
• Pages you visit on our website and how long you spend on them
• The website you came from before visiting ours
• Your approximate geographic location (city or region level only, derived from your IP address)
• Cookies and similar tracking technologies (see Section 5 below)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and schedule a free on-site estimate
• To communicate with you about your project before, during, and after the work is completed
• To improve our website and understand which pages and content are most useful to visitors
• To comply with applicable laws and legal obligations

We do not sell your personal information to third parties. We do not use your information for automated marketing campaigns or purchase lead lists.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information in limited circumstances:

• With service providers who help us operate our website or manage communications (for example, a form processing service or email platform). These providers are contractually required to protect your information and use it only to provide services on our behalf.
• If required by law, court order, or other legal process.
• If Precision Santa Rosa Concrete is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

5. Cookies and Analytics

Our website uses cookies, which are small text files stored on your device. We use cookies for two purposes:

• Essential cookies that allow the website to function correctly
• Analytics cookies (such as Google Analytics or Vercel Analytics) that help us understand how visitors use the site

Most web browsers allow you to control cookies through their settings. You can choose to disable cookies, but doing so may affect how certain parts of the website work. Disabling analytics cookies will not affect your ability to contact us or request an estimate.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. For most inquiries, this means we keep your contact information for the duration of our business relationship and a reasonable period afterward. If you ask us to delete your information, we will do so unless we are legally required to retain it.

7. Your Rights

Depending on where you live, you may have certain rights regarding your personal information. California residents have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we have collected about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information, so this right is not applicable in practice)
• Not be discriminated against for exercising your rights

To exercise any of these rights, contact us at sales@concretecompanysantarosa.com. We will respond within 45 days.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, contact us immediately at sales@concretecompanysantarosa.com and we will delete it.

9. External Links

Our website may contain links to external websites that we do not operate. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. If we make material changes, we will provide a more prominent notice. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us About This Policy

If you have questions or concerns about this Privacy Policy or how we handle your information, contact us by email or mail: